1
What is your MOQ ?
Usually our MOQ is 1000 pcs. But we accept lower quantity for your trial order.
2
Can I get sample ?
Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.
3
How long is the sample LEAD TIME?
For existing samples, it takes 1-3 days. They are free. If you want your own designs, it takes 3-7 days, subject to your designs,whether they need new printing screen, etc.
4
How long is the production lead time?
It takes 12-20 days for MOQ.
5
How much is the freight charge?
To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity.For large quantity, we suggest to deliver by sea.
6
What format of the file do you need if I want my own design?
We have our own professional designers. So you can provide JPG,AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.
7
What kind of certificate you have ?
We have ISO9001, BSCI, Sedex 4 Pillar.
8
How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
9
What can you buy from us?
Silicone Pet Products / Silicone Stationary / Silicone Baby Products / Silicone Kitchenware / Silicone Fashion Gifts
10
Why should you buy from us not from other suppliers?
OWN DESIGN TEAM, FULL PRODUTION PROCESSES, FAST DELIVERY AND MOLDING MAKING, QUALITY ASSURANCE,MAX. WORKING MOLD CAN BE 1200*1000MM.
11
What services can we provide?
Accepted Delivery Terms: FOB,CIF,EXW,FCA,Express Delivery；
Accepted Payment Currency:USD,EUR,HKD,CNY;
Accepted Payment Type: T/T,L/C,PayPal,Cash,Escrow;
Language Spoken:English,Chinese
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